MINI/MAX SYSTEM©:
MINIMUM TIME/MAXIMUM RESULTS
Communicating with buyers and sellers can be one of the most exciting, scary and challenging tasks for the sales representative. The risk for confusion, negativity, error, rejection and miscommunication runs very high. A major part of the challenge lies in the fact that communication begins not only with understanding the other person first, but also in our ability, to understand, follow and explain our forms and agreements as required, in simple user friendly terms.
The Mini/Max System is designed to facilitate practical communication skills that compliment teamwork, along with our customers/clients. Ultimately our communication skills hold us responsible for our daily, legal ethical and professional work practices.
The future of real estate does not stop at high tech, but in fact joins forces with clear communication and superior customer service skills. When you blend these three skills in today’s world your doorway to success will open wider than you can ever imagine.
The Mini/Max System is designed for the sales representative of the future.
A detailed outline of skills and topics we offer:
- How to grow your client base.
- User friendly ways to introduce our forms/agreements.
- Preparing your buyers and sellers to working with you.
- How to build loyalty in today’s world.
- Written representation and getting it signed.
- Learn the difference between sales and customer service attitudes.
- Learn the difference between aggression and assertiveness .
- Listening skills – where are you on this scale?
- Negotiating Skills – do you create a win/win for all?
- Handling rejection, overcoming fear and shyness.
- Avoiding arguments with, other sales representative, clients, customers and your family.
- Lead others to mutual benefits and goals.
- Giving positive feedback, regardless of the situation.
- Clear, and crisp communication gets you calls.
- Closing Techniques , that make people comfortable.
The Art Of A Listing Presentation:
If you are not walking away with the listing 99% of the time then, you may want to change the way you are doing things. Become a listing sales representative and you will always be in control of your business. There is an art to a powerful listing presentation.
- Preparing yourself, mentally and professionally is a must.
- Customer service is crucial.
- Your presentation portfolio should speak loud in subtle ways, and includes a detailed CMA.
- Getting your listing signed without asking.
- Following a presentation system helps greatly in overcoming objections, and getting the listing.
- There is a time to talk and a time to listen. You need to know the difference.
- Preparing the home, and the seller for constructive suggestions.
- Follow up , what to say, what to do and when.
- Preparing the seller for a successful sale.
- Co-operating with each other as professionals.
- Handling difficult, and egotistical sales representative. To create a win/win.
- The best type of buyers are your sellers. Look after them.
Working With Buyers:
Introducing the Buyers Agreement, at the very beginning. Choose to work with these forms by embracing them and watch your business grow. Buyers usually want what they have, only bigger or smaller. Keep this in mind as you work with them. Work with them on your terms. Handling email requests makes sense, only if you create a win/win.
- Presenting your Buyers Agreement.
- Selling Properties vs Showing Properties.
- When to talk, and when to listen.
- Dealing with the positives and the negatives.
- Buying Signs.
- Closing Techniques.
- Offers and objections.
- Negotiating for a win/win on counter offers.
Other topics include:
- Conquering The For Sale By Owner.
- Handling Objections.
- Fabulous Farmers.
- Writing Effective Ads to get the call.
